Support Center
OHAYO AMAZON CUSTOMER SUPPORT
Before you return it, let’s get it working.
Most pairing, charging and sound issues can be solved in a few minutes. Choose your product to see the fastest fix.
Keep your Amazon order number ready for faster help.
1Choose productIdentify your OHAYO model
2Try a quick fixFollow the matching guide
3Still need help?Contact us or continue your return
POPULAR PRODUCT HELP
Which product do you have?
Select the model printed on your product or Amazon order.
No matching model. Check the model on your Amazon order or contact support.
STEP 2 · CHOOSE THE ISSUE
T10 support
Choose the issue that best matches what you see.
Step-by-step guide ready
Follow the checked steps on the right. A model-specific video is being prepared.
Optimized for faster playbackProduct care guide
STILL NOT WORKING?
We’ll help you with the next step.
Send your model, Amazon order number and a short description. Our support team can troubleshoot, arrange warranty help, or guide you through the return process.